Social media as a means to access millennial wine consumers

Fuentes Fernández, R.; Vriesekoop, F. and Urbano, B. (2017) Social media as a means to access millennial wine consumers. International Journal of Wine Business Research.

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Official URL: https://doi.org/10.1108/IJWBR-08-2016-0030

Abstract

Purpose The purpose of this research is to gain insights of the use of social media (SM) in the wine industry. From the theoretical viewpoint to analyze wineries’ social media segmentation, targeting and positioning (STP) to help the wine industry to improve the effectiveness of SM communication. Design/methodology/approach An observational study of Spanish wineries’ SM presence and traffic was carried out during a three-month period in 2013 and repeated in 2016. During this period a questionnaire was distributed to 196 wineries. Logistic regression was used to model the dichotomous outcome variable of whether a winery “does” or “does not” utilise SM. Additionally, leader wineries were interviewed in April/May 2016 about SM segmentation, targeting and positioning (STP). Findings The results show that most wineries are starting in SM without a well-defined strategy. The presence of a webpage is significantly related to the use of SM. SM wineries do not segment and can take advantage of digital targeting strategies. Practical implications Segmentation and targeting SM can improve the effectiveness of the winery SM activities as well as the winery competitiveness in the wine industry. Originality/value This research is a first step in understanding the value of segmentation SM to reach millennial consumers and the importance of targeting to improve the effectiveness of winery on SM

Item Type: Article
Keywords: ICT, Spanish wineries, digital wine targeting and positioning strategy, wine SM segmentation
Members: Harper Adams University
Depositing User: Ms Kath Osborn
Date Deposited: 25 Jul 2017 15:38
Last Modified: 25 Aug 2017 11:39
URI: http://collections.crest.ac.uk/id/eprint/15970

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