Models of communication excellence

Booth, Lisa and Henwood, Suzanne (2014) Models of communication excellence. In: UNSPECIFIED CRC Press.

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Official URL: 10.1201/b16629-5


Communication is a core skill within leadership: it sits at the very core of influencing effectively. It is essential in building relationships and reaching goals. What may be less familiar is the concept that communication is not only with others, or externally focused, but also with self. Internal communication - how we drive and lead ourselves and influence the decisions we make - is also an important skill which appears to be less frequently discussed.

Item Type: Book Section
Keywords: 302 Social interaction & communication skills, 362 Social welfare (Child abuse, youth work, ageing, disability, primary care, NHS)
Members: University of Cumbria
Depositing User: ULCC Admin
Date Deposited: 08 Nov 2016 13:05
Last Modified: 08 Nov 2016 13:05

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